![]() ![]() I'll be glad to provide further information. And as I said in the OP, creating a new local account to set up her e-mail is out of the question, as it is a personal computer and I am not allowed to do so. ![]() I have tested her account on another computer with Outlook - it works fine. Tap and hold the account you want to delete from. As a result, her Outlook cannot set up her email. KB0011667 On Start, swipe left to the App list, tap Settings, and then tap Email + Accounts. Under Settings > Accounts > Access work or school, it appears as in the screenshot below.Ĭlicking Disconnect should remove the account from Windows, but on the affected computer, it just comes back after clicking Disconnect. Using my personal computer as an example, I have my work email set up in Outlook (using my personal Office 365 license). Our office uses Office 365 as an email provider. It is a Windows 10 Home, version 1909 (latest version is still not available to her computer and I'd rather not risk an update). ![]() Tap and hold the account you want to delete, tap Delete, then tap Delete again. In the App list, tap Settings Settings icon, then tap Email + accounts. Can you clarify on what you mean the "work account exists" on the machine? What version of Windows 10, Pro, Home.etc.? Microsoft Office365 Outlook is UofLs preferred email system for employees and students. But I'm not able to delete my previous account as I don't find a delete option if I tab my account from Settings -> Email + accounts. ![]()
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